Power outage causes fish deaths: should the power supply bureau pay compensation?

Ms. Zhang, who lives in Building 2 of Jiangong Times on Jiangong Middle Road, keeps many blood parrot cichlids, an ornamental fish. Unexpectedly, a sudden power outage one night a few days ago caused 17 of her blood parrot cichlids to die from lack of oxygen. Why didn't the power supply department notify people in advance of the sudden outage? Ms. Zhang approached many departments, but none gave her a satisfactory explanation.
"The fish I had kept for more than a year died just like that. I'm really furious!" Ms. Zhang told the reporter that she has always loved keeping fish and also keeps many blood parrot cichlids, an ornamental fish, at home. At 8 a.m. the next day, she came to the fish tank in the living room and saw all the fish sunk at the bottom of the tank. She thought they were asleep, so she tapped hard on the tank, but the fish still did not move. "Ah! What's wrong with the fish?" she cried out in alarm. Her husband came when he heard her, and said, "They're lack oxygen, the fish are dead." Only then did they realize that at some point the power at home had gone out. Without time to think about anything else, they quickly took emergency measures, changing the water and adding oxygen, hoping the sleeping fish would all come back to life. But after she and her husband struggled for a long time, the fish still did not move, so they hurriedly called the boss who sold the fish for help. The boss said the fish had been without oxygen beyond the limit and could not be saved.
"If we had been notified of the power outage in advance, we could have prepared ahead and this would not have happened." Ms. Zhang said that the power at home had gone out before. If the outage was short, she would oxygenate the water manually; if it lasted long, she would simply send the fish to the boss who sold them for boarding. Later she went to the property management office to inquire, and the property management said the outage was sudden, lasting from 0:00 to 8:00 on August 6, and that the property management had not received notice from the power supply department either. She called the service hotline of the Lanzhou Power Supply Bureau, and the staff said they would reply to her after investigating clearly.
At noon that day, the reporter went to Building 2 of Jiangong Times, where Ms. Zhang lives, to interview. The security guard on duty downstairs told the reporter that this power outage was indeed too sudden, and the property management had not been notified in advance either. If owners demanded compensation, they could only turn to the power supply department. Afterwards, the reporter contacted by phone a staff member of the Lanzhou Power Supply Bureau who specifically handles citizen complaints and who said his surname was Gao. He said this sudden power outage was caused by a construction team near Jiangong Times digging through a high-voltage cable, which led to an abnormality in the community's power distribution room, and was a sudden incident caused by force majeure. He had also received Ms. Zhang's report. He said that cases like this, in which fish kept by residents at home die because of a sudden power outage, are not within the scope of compensation stipulated by the state. This staff member said that the power supply bureau had received such complaints before, and there had been no precedent for compensation. He would continue to contact Ms. Zhang and do a good job of communication and explanation.
After reading the above, I wonder what everyone thinks?
The above content comes from Western Evening News; the image is unrelated to the content
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